Our Refund Policy

Refund Policy – SALTO IPTV Subscription Service

This Refund Policy outlines the conditions under which refunds may be granted for the IPTV subscription service (“Service”) provided by SALTO. By using the Service, you agree to adhere to this refund policy.

1. Non-Refundable Fees

Subscription fees for the Service are generally non-refundable. Refunds will not be issued for subscription fees unless otherwise stated in this policy.

2. Exceptional Refund Cases

2.1 Refunds may be considered in exceptional cases, such as technical issues that prevent access to the Service for an extended period or any issues caused by the Company’s actions.

2.2 All refund requests are subject to evaluation and approval by the Company.

3. Refund Request Process

3.1 To request a refund, you must contact our customer support within [specified time period] from the date of purchase.

3.2 You will need to provide detailed information about the issue you are experiencing and any relevant evidence to support your request.

4. Refund Decision

Refunds will not be provided for unused portions of a subscription period. Once a subscription has been purchased, the fees for that period are non-refundable.

6. Changes to Refund Policy

The Company reserves the right to modify or update this Refund Policy at any time without prior notice. Continued use of the Service after any changes constitute your acceptance of the revised policy.

7. Contact Information

For any inquiries or concerns regarding this Refund Policy, please contact us at [contact email or address].

By using the Service, you acknowledge that you have read, understood, and agree to abide by this Refund Policy as presented herein.

Last Updated: 23 Aug 2023